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Riset Pemasaran

Riset Pemasaran

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Manajemen dan strategi kepuasan pelanggan.

Manajemen dan strategi kepuasan pelanggan.

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Strategi Pemasaran: Prinsip & Penerapan.

Strategi Pemasaran: Prinsip & Penerapan.

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Pemasaran strategik : domain, determinan, dinamika, ed. 4.

Pemasaran strategik : domain, determinan, dinamika, ed. 4.

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Kepuasan Pelanggan: Konsep, Pengukuran, & Strategi.

Kepuasan Pelanggan: Konsep, Pengukuran, & Strategi.

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Pemasaran.

Pemasaran.

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Pemasaran Jasa: Prinsip, Penerapan, Penelitian Edisi Terbaru

Pemasaran Jasa: Prinsip, Penerapan, Penelitian Edisi Terbaru

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Service Management: Mewujudkan Layanan Prima, ed. 3

Service Management: Mewujudkan Layanan Prima, ed. 3

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Service, Quality & Customer Satisfaction, ed. 5.

Service, Quality & Customer Satisfaction, ed. 5.

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Strategi Riset Lewat Internet

Strategi Riset Lewat Internet

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