APA Style

Tjiptono, Fandy. (2019). Service, Quality & Customer Satisfaction, ed. 5. (5). Yogyakarta: Andi .

Chicago Style

Tjiptono, Fandy. Service, Quality & Customer Satisfaction, ed. 5.. 5 Yogyakarta: Andi , 2019. Text.

MLA Style

Tjiptono, Fandy. Service, Quality & Customer Satisfaction, ed. 5.. 5 Yogyakarta: Andi , 2019. Text.

Turabian Style

Tjiptono, Fandy. Service, Quality & Customer Satisfaction, ed. 5.. 5 Yogyakarta: Andi , 2019. Print.